to the student/teacher version of the Creative Cloud suite.
A year ago today, I signed up for the suite using the discount code for those who were previous CS owners, which dropped the monthly fee to $29.99.
After I’d already signed up under that discount, I discovered that I could have signed up under the student/teacher special pricing of the same amount without worrying about the discount.
I decided I’d just stick with what I had, since they were the same price, and I’d switch after my year was up, which happened to be today.
That’s when I got the email from Adobe thanking me for continuing my Creative Cloud subscription at $49.99 a month. Ouch!
I immediately went on the Adobe site and logged into live chat. The customer service rep’s screen name was Bony. 😀
He had me subscribe to the student/teacher version of the Creative Cloud Suite, where I had to provide my .edu email as proof that I am associated with a school/university, and then he canceled and refunded my payment for the full-priced version.
The whole process took about 10 minutes, maybe less. Awesome!